26bet Terms and Conditions

1 General Provisions and Definitions

These terms and conditions ("Terms") apply to the 26bet platform and all related services. The definitions below are used throughout this document:

• "Platform" — The 26bet website and application through which users access gaming and betting services.
• "Member" or "User" — Any person who has created a registered account on 26bet or is using the platform.
• "Account" — Each member's personal account, where their balance, betting history, and personal information are stored.
• "Balance" — The amount of funds deposited in a member's account, which they can use to place bets or play games.
• "Bonus" — Any monetary or monetary-equivalent reward granted by 26bet, usable under specific conditions.
• "Services" — All games, betting markets, live casino, and other entertainment options available on the platform.

These terms are governed in accordance with the laws of the People's Republic of Bangladesh. 26bet is committed to ensuring safe and responsible gaming.

2 Account Registration and Eligibility

2.1 Age Requirement

To create an account and use any service on 26bet, you must be 21 years of age or older. Account creation by minors is strictly prohibited. We may request proof of identity to verify age when necessary.

2.2 Single Account

Each individual may create only one account. If multiple accounts are detected under the same person, they will be closed and the balance in the additional accounts may be forfeited.

2.3 Accurate Information at Registration

You must provide accurate and complete information when creating an account. 26bet reserves the right to cancel an account if false or incomplete information is provided. It is the member's responsibility to update their information promptly if any changes occur.

2.4 Geographic Restrictions

26bet primarily provides services to users in Bangladesh. Using the platform from a region where online gaming is legally prohibited is your own responsibility.

3 Account Security and Verification

3.1 Password and Login Security

It is your responsibility to keep your account password completely confidential. You should not share your password with anyone. You are responsible for all activity carried out from your account.

3.2 Identity Verification (KYC)

26bet may request identity verification at any time when necessary. Any of the following documents may be required for this process:

• National Identity Card (NID)
• Copy of passport
• Driving licence
• Bank account statement or mobile banking statement

Withdrawal processing may be delayed until verification is complete. If documents are not provided, the account may be temporarily suspended.

3.3 Suspicious Activity

If any suspicious login or unauthorised activity is detected, notify our support team immediately. 26bet reserves the right to temporarily suspend any account in the interest of security.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

26bet supports transactions through popular payment methods in Bangladesh:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (major banks including Sonali Bank, Dutch-Bangla Bank, BRAC Bank)

4.2 Minimum Deposit Amount

The minimum deposit amount for each payment method is ৳500. Deposits below this amount will not be accepted.

4.3 Minimum Withdrawal Amount

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 30 minutes to 3 hours.

4.4 Transaction Responsibility

Provide the correct account number and details when making deposits or withdrawals. The member is responsible for any loss resulting from incorrect information. Once a withdrawal request is being processed, it may not be possible to cancel it.

4.5 Anti-Money Laundering Policy

26bet follows strict policies to prevent money laundering. We reserve the right to investigate any suspicious financial transaction and will notify the relevant authorities if necessary.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

26bet offers new members a 100% bonus on their first deposit, up to a maximum of ৳10,000. Examples of how the bonus is received:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Deposit ৳22,000 → ৳10,000 bonus (maximum limit) → total balance ৳32,000

5.2 Wagering Requirements

A 10x wagering requirement applies to the welcome bonus, calculated on the bonus amount only. Example: ৳1,000 bonus × 10 = after placing ৳10,000 in bets, the bonus winnings become withdrawable.

5.3 Bonus Usage Rules

• The welcome bonus can only be received once per account.
• The bonus balance can be used to place bets, but cannot be withdrawn directly.
• The bonus is only usable on the 26bet platform.
• Claiming multiple bonuses from the same household or IP address is prohibited.
• If wagering is not completed within the specified time period after the bonus is credited, the bonus will expire.

5.4 Other Promotions

26bet offers various promotional offers from time to time. Each promotion has its own terms and conditions, which are clearly stated at the time of announcement. In the event of a conflict with the general terms, the promotion-specific terms will take precedence.

6 Betting and Game Rules

6.1 Betting Limits

Each game and betting market has its own minimum and maximum betting limits, which are clearly displayed in the game interface. 26bet reserves the right to change these limits at any time.

6.2 Fair Play

26bet is committed to ensuring fair play. All games are operated using technology that guarantees fairness. All transactions are secured with SSL encryption.

6.3 Betting Outcomes

Game results are final and cannot be changed after they are displayed on screen. If a game is interrupted due to a technical error, the related bet may be cancelled and the bet amount will be refunded.

6.4 Sports Betting

For sports betting, bets are settled after the event result is announced. Wins and losses are determined based on results obtained from official sources. If an event is cancelled or postponed, the bet amount for that event will be refunded.

7 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Creating or operating multiple accounts
• Using a false identity or forged documents
• Abusing the bonus system or committing bonus fraud
• Using software or bots to gain an unfair advantage
• Collusion or illegal coordination with other players
• Money laundering or illegal financial activity
• Attempting to interfere with the platform's security systems
• Harassing or abusing other members
• Chargebacks or fraudulent payment claims

8 Account Suspension and Closure

8.1 26bet's Rights

26bet may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• In cases of breach of terms and conditions
• In cases of failure to complete identity verification
• In cases of suspected suspicious activity or fraud
• In cases of accounts that have been inactive for an extended period without a request
• In compliance with a court order or government directive

8.2 Member's Rights

You may contact our support team at any time to request closure of your account. An opportunity to withdraw any pending balance will be provided before closure, subject to the terms and conditions.

8.3 Inactive Accounts

26bet reviews inactive accounts periodically. Members will be notified in advance regarding inactive accounts.

9 Responsible Gaming

26bet believes that gaming should be a source of enjoyment, not a problem. We encourage all members to play responsibly.

9.1 Setting Personal Limits

You can set daily, weekly, or monthly deposit limits from your account settings. You can also close your account for a specified period through self-exclusion.

9.2 Signs of a Problem

If you notice any signs of a gaming problem, seek help immediately. Our Responsible Gaming page has detailed support information.

9.3 Protection of Minors

Do not share login details with anyone under 21. Keep your device protected from children's access.

10 Privacy & Data Protection

26bet is committed to protecting your personal information. Our Privacy Policy is an integral part of these terms and conditions.

10.1 Data Collection and Use

The information you provide is used to deliver services, verify identity, and ensure security. Your data is not sold or shared with third parties unnecessarily.

10.2 Cookies

26bet's website uses cookies to improve the user experience. By using the platform, you consent to the use of cookies.

10.3 Security

Your information and transactions are kept secure using SSL encryption and modern security technology.

11 Limitation of Liability

11.1 Service Guarantee

26bet endeavours to ensure uninterrupted service as far as possible. However, service may be temporarily disrupted due to technical issues, maintenance, or other reasons.

11.2 Liability for Damages

26bet is not liable for damages arising from the following:

• A game being interrupted mid-session due to loss of internet connection
• Transaction delays caused by issues with third-party payment systems
• Damages arising from the member's own actions (incorrect information, sharing passwords)
• Service disruption due to force majeure or unforeseen circumstances

11.3 Dispute Resolution

In the event of a dispute, please contact our support team first. We will endeavour to resolve the matter fairly and promptly.

12 Changes to Terms

26bet reserves the right to amend, update, or change these rules and terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

If a member continues to use the platform after any changes, they will be deemed to have accepted the new terms and conditions. It is therefore recommended that you visit this page regularly.

13 Contact & Complaints

If you have any questions or complaints about these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 in Bengali and English
• Email: [email protected]

After a complaint is submitted, our team will review the matter as soon as possible and get back to you. We take every complaint seriously.

Thank you for reading and understanding these terms and conditions in full. Welcome to 26bet.